Typical processing time for standard, in-stock orders is 3 to 15 business days. Typical processing time for non-stocked or custom orders is 5 to 15 business days.
Standard ground shipping typically takes about 5 to 6 business days, though depending on the shipment destination in proximity to Foam Factory, Inc., it may be less. We are located in Macomb, Michigan, in Metro Detroit.
To check your order status, click here. All shipment and tracking information is updated at 9:30 p.m. EST (on business days only).
If you have a question, please contact us directly at: firstname.lastname@example.org or by phone at: (586) 627-3626.
If there are any problems with your order, we will contact you by phone or by e-mail.
IMPORTANT: Upon receipt of your package(s), it is vital to open them as soon as possible. Contents are packaged tightly and can deform if they remain packaged for more than 14 days.
Thank you again for choosing Foam Factory, Inc. for all your foam needs!
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Foam Factory, Inc. · 17500 23 Mile Road · Macomb, MI 48044 US · email@example.com · Phone: (586) 627-3626 · Fax: (586) 627-5830